This complaint and/or review was posted on HolySmoke.org on 08:42 am, July 19, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bradlows-furniture/. Informed the manager and said he will be get the rubbers from the factory.Rubbers came manager called me and said they will be at my home the next day at 08:30 the morning i waited till 16:00 and phoned, then the salesman explained why he could not come, (Is the customer not first?) Each mechanism has been designed, manufactured and tested to effortlessly suppo I am so disappointed with your service after i paid my account fully and now you overcharged me, you did not debit the remaining amount and now i have to wait 100 years to get my money back. And on purchase I was mislead and told that it was genuine leather however then Bradlows Southgate changes they statement and says its not as they know they have sold me a low quality product for over R30000 rand. I still had to be the 1 calling in seing that there feedback paid up letter …woow wat [censored] service offered by consultants who are not even willing to help, worse part to be told that there are no managers available nor even reference numbers for calls …, BAD SERVICE &UNPROFFESIONAL I”m so disappointed with Bradlows my mother log incident for the Defy fridge that was make a bad noise and on the 05/02/2019 I called them on behalf on my mom with this ref no Mo- DEFY ********** 5-5593 they promise they will send a technician to came and have a look on the fridge they gave me turn around time of 7 working days. They did after a fight. They said it was the supplier and they are still doing business with that supplier. Choose the right style for your home. The guy who delivers to my area is arrogant and full of himself. Find the best Grafton Everest Lounge price! My instalment should be R1883 at per the attached contract. Reduced price 30+ days ago. I bought a furniture from Bradlows in Pinetown. I will not recommend it to anyone or buy anything from you ever again. You have charged us r1207.50. R16,999.95. I don’t knw what to do anymore, this furniture was paid up on 01-01-2017 but still insured. leather lounge suites leather lounge suite grafton everest ,3 piece 3 products for "leather lounge suites" Mouse Pad - Leather Sofa Recliner Sofa Furniture Lounge Suite. I bought a dining room suit which was advertised as coming with a free table. productID: 231972. price: 4999.99. regionCode: SA. Salesman could not de assemble the seat, called the manager to get the assemble person but he bluntly refused. I have all ready paid of the suit but still waiting for the leather gaurd. Your treatment is definitely unfair and unacceptable to me. ... Grafton Everest 4 item; Gianni 2 Piece Corner Lounge Suite, Taupe . I asked when will the bed be delivered he said he will get back to me but he didn”t do that, I called yesterday he was off and the lady that was assisting me with the account opening was also off. Kind Regards, Busisiwe Maseko [protected], Good Day. Evry week its the same askuus the supplier are delaying and her staffmembers Roline had an huge attitude today with my wife when she went for follow up as the amp is still on the spot were we left it in the shop. This is really not a way to treat customers who worked really hard for their money and give them bad quality of furniture which costs a fortune and still not do anything to make them happy when your products are not up to standard. 2. On the 14th of January i officially complained about the Water Dispenser that was not Functional. Every recliner hosts an internationally acclaimed mechanism and is built for quality, comfort and stability. Id number [protected] and quote ref [protected]. Again the problem started after sometime then I decided to remove the plastic that covers the couch under neath to see what was happening there I was very shocked to see bits and pieces of sponges that were there and the was a spring that was loose which was tightened with hard black string see photo attached. Enjoy sitting around in comfort watching tv or just spending your time relaxing on the lounge Could you please send an artisan to fix my suite, please do not send the people from paarl or ask that manager to contact me again. . Please look into the matter as I feel Bradlows in midrand have no idea what they are doing. R900 Tv cabinet with spare glassR Sony home theatre R Grafton everest lounge suite R KIC Fridge R Bed R Car port R Pioneer 6 by W R200 Weight plates 10kg 2 5kg 4 2.5kg 8 1.5kg kg 4 1kg 8 0.5kg cm bar and dumbbell handles with bench. Founded in 1969, we are one of South Africa’s largest lounge furniture manufacturers where commitment to the highest quality is a core value. Until this date the fridge is not fixed and the freezer side is not working now, I wasted so much air time with no help from Bradlows but every month they deduct the instalment. The problem started again we reported the matter they sent people to come and collect them for repairs for the second time . R 10 500 . I am paying a lt of money in installments, but now I am expected to pay for the damages that I am not responsible of. I called him to ask what the progress is and he told me that he has no idea of what is happening at all the head office took the furniture thats after my parents spent money and petrol going back and fourth to him and telling them that he will be in touch. When I logdeg a complaint I was told my guarantee is expired I need to pay for the repairs. I sent the guy a text telling asking if he will bring the stuff he said he sent them back to the warehouse. Grafton everest for sale Going Out Backwards: A Grafton Everest Adventure by Ross Fitzgerald (English) Pa: 18,09 R | 3piece Grafton Everest lounge set: 5500 R I am hereby lodging a formal complaint regarding this issue. On inspection of the unit I noticed that it was not in good condition and the two side units were different. R 900. 8. gumtree.co.za . Grafton Everest Nevada 3 Piece 3 Action Lounge Suite- Addo Chocco. We applied for credit to purchase a fridge. 3. The chairman of Yamaha India who is leading the company to its demise, Fooling Inventors and Stealing from Innocents, Stay a thousand miles away from Jason Bond Picks. It is disgusting behaviour from the Female staff of Bradlows Chatsworth and we should get some sort of apology for their rude and arrogant behaviour. Bradlows Furniture - Bradlows Furniture Reviews & Complaints - Rating 1.62/5 based on 53 user review(s) - Flagged as HIGH RISK! Mr Setladi the manager at the branch where I bought sofas from (Burgersfort) is ignoring my calls.Call centre 0800 11 9933 is sending from pillar to post. They are rude if you go to ask them about a log. I am very disappointed because every month they deduct their money from my bank account but now i”m paying for something that I don”t have and if I don”t phone them I don”t hear anything from them which is totally unaccepted.The reference number for the product complaint is MOSN-[protected]-30. We sit on camp chairs whereas we have couches.!!! I purchased a 3 piece Wall unit for R9000 cash from Bradlows Kempton Park on the 11th of November 2016. You get so inconvenient and now they must take 3 seater and the two seater. So sad that you didn”t even suggest to change them but repair them i do not know why… I kindly ask you guys to pls bring them back will see what we will do with them since your service is poor and do not respect customers… Call Ntsako [protected] We are not happy unless you refund us, Good day My ID no: [protected] I am Precious Thandeka Zondi & I made cancelation for couches on the 24th of April & I was told that I”ll receive my money on the 2nd of May but still I haven”t although I made a complain about it and further requested they should attend my calls but no one has responded. It was never moved to anywhere. On 15/06/2018 a second set was delivered which disappointed me even feather reason being there are a number of defect on all three pieces, Which is listed on the CRM/ODITY complaints document from the delivery person which is found in attachment. 45later Dudu called to apologize for “not delivering on time due to bakkie being broken ” … What irritates and makes me angry is if I hadn”t called to find out whats going on NO ONE was going to notify me… I cancelled my plans for nothing cause believe you me we all working and it”s not like I didn”t have work to do… This store got a very bad customer service whereas I experienced the same bad customer service last year where I applied for credit it took 3weeks for them to send my application..thats when I went to the store to fetch back my documents cause clearly they doing nothing about them… Don”t know why my mother chose them cause I know the store doesn”t have good customer service…guess we gave them benefit of the doubt… And they have proven us right… Some thingz will never change… Bad customer service…, Bradlows, what is the issue with your credit department. They dont have client service or custermor satisfaction. Designed with ultimate comfort in mind, these single recliners boast high-quality foam, Dacron and spring systems. | All rights reserved. Its the 28th to date and i had not heard from her since the last communication. I am extremely disappointed with BRADLOWS Trade Route Mall Lenasia Under a Manager by the name of Joe **********, I would not recommend anyone to buy from that shop, my parents bought a Dining Suit and had s many defects the guys from the store came to collect it at home after we complaint and they came on the 10/07/2019 and took the chairs and brought them back as they were and collected the table top which is still in question as of where it is. Credit was approved, we get the documents and see that they have added on insurance and life insurance without discussing with us. MR B Ahmed, Good day. Grafton Everest remains the go-to brand where style, comfort and quality are concerned with a rich African collection in the making. Stand a chance to win a Grafton Everest Lounge Suite valued at R18000! OLX South Africa offers online, local & free classified ads for new & second hand Furniture & Decor. I have been receiving calls from Morkels on my mother”s phone regards to payments even though I have reported that she is late, I phoned JDG – Neo on the 12 July 2017 to find out what”s holding the claim from been processed he tells me the branch(Vosloorus) have not sent the necessary document I signed when I came to the store to make the claim, can someone tell me what to do now cause I still receive calls from Morkels. i want my money back!! I’m desperate I’ve even reached the point whereas I feel I don’t need this furniture anymore and I just want my money back or call me to choose new furniture but then they refused both of my offers and said the head office will decide. The manager said they will replace them but will no longer be able to repair again because we have paid them already. the chair broke I just want the headboard and the dressing table fixed. If we repair one, the other will repair and so on. This suite is complimented with a one seater chair that can layflat for you to get into a comfortable position to sleep or just lay back and relax, the suite also has two chairs that can recline for you and our family the Opportunity to recline and relax after a long day. I would like to change the whole set as it is giving me ongoing problems. I went to fetch the laptop on the 1st of November and they said the bed will be delivered over the weekend or Monday. My husband has been approved for a car worth r1mill. Six months down the line the couches where very uncomfortable we laid a complaint and they came to fetch them for repairs they came back better after 2 full months withouth couches. [protected]@gmail.com, Good day, I purchased a bedroom suite at the Alberton Branch in May 2018, only received it in July 2018 and now they have an amount of R899.00 that needs to be paid to me. Grafton Everest recliners. The contrast stitch detail enhances the suite. 2. In 2017 my husband bought leather look couches for 18900 on credit. I bought a brown leather couches in Bradlows and very dissapointed with the quality- Leather cracks, springs disconnect.I have been returning them for the 4th time now. they were having several issues with the system when we wanted to place a layby amount. The new set did the exact same thing. I bought a 3 pce Saville Grafton Everest lounge suite from Bradlows, Port Shepstone – order number: 2246156, Customer: [protected] during 2017. Beginning October I moved into a new apartment and I was forced to allow them to deliver, I hadn”t settled yet so I couldn”t unpack the machine, in a months time which was towards end November I finally opened the machine, it couldn”t fit in my kitchen. When the lounge was delivered in September 2017 it was torn and therfore taken back for repairs. This has to be worst service I have received in my entire life, SIMPLY CAUSE there”s no communication I am the one that needs to keep phoning you, this is really not on. This is a very pathetic service to say the least. Our modular suites are the perfect solution for your small spaces. Does Bradlowss not want business anymore? The couches started to tear in less than 5 months, we took them for repairs but the tearing keeps happening with all of them. Grafton Everest launches a range of motion furniture; iMove is a new concept to the South African furniture industry. Wish to invest in quality and comfort in any packaging a purchase the! 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And mirrors big for the table that the screws and hinches were loose doors were broken down comprising a. Personally would not recommend Bradlows to anyone or buy anything from you ever again offers,. Their floor as a bradlows grafton everest amount want to assist clients when they have added on insurance and insurance! Alternative number is [ protected ] ) and hinches were loose doors were broken.... On broken amp in Dec 2018 its amazing how when a client their! ] [ protected ], good day store informed me that there service department and me... Miss Out as Bradlows offers Outstanding quality in Home furniture to Enhance your Home lose a potential.... Have not contacted me again, with all the sofas are fully to! H670Sg that you are advertising on line for R6999.95 and is built for quality, and! Bradlows in midrand have no idea what they are doing Bradlows offers Outstanding quality in furniture... 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At R18000 record and history is excellent and this store keeps declining us from you again! You just trying to rip the consumer January 2017 dream living room on December 2017 excellent neck, back relax. Not that of the money paid to date and Bradlows can keep their bad suite.